Common queries answered
Frequently asked Questions
Usually we will send it out within 48 hours.
For items that are not in stock, we will contact you and let you know.
North America 3-5 working days,
South America 4-7 working days,
Europe 3-5 working days,
Australia 3-5 working days,
Middle East 3-5 working days,
Africa 4-7 working days.
After your order ships, you will receive a tracking number via email so you can track your order.
If you aren’t completely happy with your purchase, you can return it within 30 days when you get your items.
Items must be returned unworn, undamaged and unused, with all tags attached and the corresponding original packaging included.
If we can’t sell it again, we won’t refund or exchange it for you.
In my account, you can choose to change, if you want to modify the address in the order, please contact customer service
Please login to your personal account, click the form button to submit your request.
If you decide to cancel your order you can contact our customer service department and they will assist you in doing so.
Yes, it’s true! We ship worldwide!
Because the post office handles your shipment, we cannot guarantee the exact time of delivery. However, we will give you an idea of when the package will arrive. We suggest you to make orders 3 working days in advance thus you will have sufficient time for shipping.